Shipping policy

Processing Time:

All cookie orders are freshly baked and made to order. Orders are processed and shipped within 1–3 business days from the time they are made. You will receive a confirmation email once your order has been shipped.

Shipping Method:

We ship all cookie orders via USPS Priority Mail (or equivalent), which typically delivers within 1–3 business days. Delivery times may vary depending on your location and postal delays, especially during holidays or extreme weather.

Shipping Rates:

Shipping rates are calculated at checkout based on your location and order size. We may offer free shipping on orders over a certain amount—check our homepage or promotions for current deals.

Packaging:

Cookies are carefully packaged to maintain freshness and prevent damage in transit. Heat-sealed bags or boxes with padding are used to ensure your treats arrive in perfect condition.

Warm Weather Note:

During warmer months, we recommend selecting express shipping or adding a cold pack (if available) to reduce the risk of melting.

Lost or Damaged Orders:

If your order arrives damaged or does not arrive within the expected time frame, please contact us at pinksugarrushh@gmail.com within 48 hours of delivery. We’ll do our best to resolve the issue quickly.